Employer-provided virtual wellbeing boosted workplace productivity in 2025 – Canada Life
48% of employees who used virtual GP appointments avoided taking time off work, while 46% returned to work more quickly after their consultation.
Canada Life reported that employer-provided virtual wellbeing services improved workplace productivity and health in 2025.
Nearly half of employees (48%) who used virtual GP appointments avoided taking time off work, while 46% returned to work more quickly after their consultation.
WeCare, delivered by Teladoc Health UK on behalf of Canada Life, allowed group protection members and their families to address multiple health issues in appointments lasting up to 30 minutes.
Half of those with GP appointments received a specialist referral, private prescription or fit note.
Over 6,800 mental health therapy sessions were delivered in 2025.
Of those who used the service, 82% reported improved overall mental health, 64% said their ability to cope had improved, 66% had reduced anxiety, and 76% felt happier.
Among 2,700 people who accessed the second medical opinion service, 82% were recommended to change their treatment and 28% received a change in diagnosis.
Treatment changes ranged from minor adjustments to major changes, with one in six recommended a significant shift.
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