Unum UK urges businesses to close the mental health support gap

The study found 70% of employers agreed workplaces have a responsibility to look after mental health. 
1 min read

Unum UK has urged businesses to do more to support employees’ mental health following research that found stress and anxiety are still major reasons for sickness absence. 

The study found 70% of employers agreed workplaces have a responsibility to look after mental health, but only 65% of HR managers said their company actually offered support. 

5% were unsure whether any support was available.

Employers who have given staff access to Unum’s Help@hand app have helped close the gap. 

The app was used mainly for stress, depression and anxiety, which made up 77% of all mental health appointments booked last year.

Jane Hulme, HR director at Unum UK, said: “Businesses that take the lead in supporting employee mental health will not only boost their team’s wellbeing but also build resilient, productive workforces. 

“Bridging the gap between awareness and action isn’t just good practice – it is essential for business growth.

“Our data indicates that, although progress has been made, there is more still to be done to move beyond one-size-fits-all solutions. 

Hulme added: “Businesses that prioritise accessible, individualised, and comprehensive support for employees will benefit from healthier, happier and more engaged employees. 

“By equipping managers to proactively address concerns, signpost to help available and encourage individuals to take care of themselves through open communication, businesses ensure that every employee – no matter where they work – has the support and resources they need to thrive.”

Additionally, Unum UK found that 16.4 million days were lost to work-related stress, depression or anxiety in 2023 to 2024. 

She said: “A total of 16.4 million days were lost to work-related stress, depression, or anxiety in 2023-2024. 

“At the same time, analysis of NHS data suggests eight times as many people are still waiting for mental health treatment after 18 months, compared to physical health care.

“For Mental Health Awareness Week, we are highlighting the urgent need for businesses to fill the support gap and take proactive measures to drive real change – not just for their employees, but to benefit society and the wider economy.”

Marvin Onumonu

Marvin Onumonu is a Reporter for Workplace Journal and The Intermediary

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