Marvin OnumonuLloyds Banking Group has launched the AI academy, aiming to get all staff up to speed with practical artificial intelligence (AI) skills by the end of 2026.
The programme is open to all 67,000 colleagues, whether they use, build or manage AI in their roles.
Staff will access interactive modules, short courses and community learning through the internal platform, starting with a module on working with AI responsibly.
The academy is designed to help colleagues use AI in their daily jobs, save time and improve services for customers.
Ron van Kemenade, group chief operating officer at Lloyds Banking Group, said: “Scaling AI is about getting real use cases into production so we can simplify processes for colleagues and deliver more personalised services for customers.
“By investing in the skills of our people, we can do this responsibly and at pace, improving service today and building the foundations to scale new innovations in the future.”
The academy aims for everyone at Lloyds Banking Group to be AI literate, able to use AI confidently and responsibly.
Sharon Doherty, chief people and places officer at Lloyds Banking Group, said: “Upskilling our colleagues is central to how we transform.
“The AI Academy gives every colleague practical, hands-on tools to use AI responsibly in their day-to-day work.
“By investing in our people, we’re strengthening the skills that matter most, so our teams can deliver for customers with confidence in a workplace already supported by AI.”
