Marvin OnumonuWorker confidence in using artificial intelligence (AI) dropped by 18% since last year, research from ManpowerGroup’s Global Talent Barometer found.
While 44% of workers now use AI regularly, confidence fell from 81% to 63% over the past year.
The Global Talent Barometer, now in its third year, analysed employee sentiment across twelve benchmarks.
The overall UK score for 2026 stood at 69%, down 2% from last year.
The decline was mainly due to a fall in confidence, while job satisfaction and wellbeing remained steady.
Confidence in using new technology saw the sharpest drop.
57% of workers had no recent training or mentorship.
Sentiment about career development slipped to 75%, down 4% year-on-year.
Michael Stull, managing director at ManpowerGroup UK, said: “What we see in the UK is employers focused on productivity and cost control, and a belief that investment in AI will provide a silver bullet.
“Meanwhile, workers are being asked to keep pace with this new technology without the training and mentoring that make the new tools usable.
“It feels like a bridge to the future is being built at speed, but the road to reach it is missing.”
Stull added: “That’s why people are staying put but still applying elsewhere. Close the training gap, make career routes visible, and confidence will follow.
“A wider pattern is emerging as firms rush to turn AI pilots into value. New technology often arrives quickly, but benefits follow only when people have the time, skills and support to use it well.
“This is not a technology problem; it is a leadership calling. Leaders must close the gap between innovation and inclusion.”
Additionally, data showed that job satisfaction showed a workforce that is cautious but restless.
58% intended to stay in their role, while 60% were also applying elsewhere.
With many job moves stalled due to the current economic climate, 74% of Gen Z supplemented their income through part-time work, investing or running small businesses.
Wellbeing scores highlighted pressure on capacity.
61% of workers had experienced burnout recently, and 47% reported high daily stress.
Organisations pushing for productivity gains while controlling costs are unlikely to see these pressures ease without action.
Confidence in current skills and experience remained high at 92%.
Confidence using AI and technology stood at 63%.
The gap was widest among Gen X and baby boomers, with only 52% and 36% confident using these tools.
58% of Gen Z were concerned their roles would be replaced by technology in the next two years, compared to 25% of baby boomers.
Employers were advised to provide targeted, role-relevant training and mentoring, and to make internal mobility more visible.
