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NEAS retains Disability Confident Leader status

Karen O’Brien said: “It’s not just about meeting standards, it’s about living our values every day and making sure everyone has a seat at the table."
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North East Ambulance Service (NEAS) has kept its Disability Confident Leader status for another three years after first earning it in 2019. 

The recognition marks continued efforts to support disabled people at work and help other employers do the same.

Karen O’Brien, deputy CEO and lead executive for equality, said: “Being recognised as a Disability Confident Leader is a huge moment for us. 

“It’s not just about meeting standards, it’s about living our values every day and making sure everyone has a seat at the table.

“This accreditation reflects the voices and efforts of so many people across our organisation.” 

O’Brien added: “We’ve still got work to do, but we’re proud to be leading the way and helping others get there too.

“Inclusion isn’t a ‘nice-to-have’ it’s essential. Becoming a Disability Confident Leader reinforces our belief that diverse teams make better decisions, build stronger communities, and create workplaces where people genuinely want to be.”

NEAS kept the leader status by making recruitment more accessible, offering reasonable adjustments at interview, supporting staff who develop a disability while working, and making sure managers have the right training. 

The trust also put a focus on mental health and wellbeing for all staff.

To track progress, NEAS used national tools like the NHS workforce disability equality standard and equality delivery system. 

Judith Grieves, vice chair of the disability staff network Able@NEAS, said: “We’re absolutely thrilled that NEAS has been awarded Disability Confident Leader status for the next three years.

“For the @Able network, this recognition is not just a title, it is a testament to the consistent, tireless efforts of our disabled colleagues, allies, and the wider NEAS community who work every day to create an inclusive, supportive, and empowering environment.

“This status sends a clear message to both current and future colleagues that NEAS is a place where disabled people are valued, respected, and supported to reach their full potential.”

Grieves added: “Staff networks like ours play a key role in making change happen. We’re here to support, listen, and help shape a workplace where everyone feels valued.”

Marvin Onumonu

Marvin Onumonu is a Reporter for Workplace Journal and The Intermediary

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