Jessica O'ConnorBusinesses must take immediate steps to better support Gen Z employees, who are currently facing high levels of stress, burnout, and uncertainty in the workplace, according to workplace experts at Instant Offices.
Despite being considered one of the most digitally adept and socially aware generations, many Gen Z professionals are encountering significant challenges as they enter the workforce.
Instant Offices found that Gen Z employees are navigating a job market shaped by post-pandemic disruption, economic instability, and rapid advancements in artifical intelligence (AI).
Many of these workers began their careers remotely and are now transitioning into traditional office settings, often without sufficient access to mentorship, flexibility, or structured support.
The company identified several contributing factors to the strain Gen Z professionals are experiencing, including lack of clear career progression, increased pressure to maintain an online presence, and the need to constantly demonstrate value in a competitive and evolving job landscape.
Instant Offices said that businesses need to go beyond recruitment efforts and focus on active engagement and retention strategies for this generation.
Based on analysis and interviews with Gen Z professionals, Instant Offices recommended several targeted measures. These included:
Mentorship and coaching: Instant Offices highlighted the importance of structured mentorship programmes.
Pairing young professionals with experienced colleagues can provide guidance, build confidence, and foster open conversations about career development.
Defined career pathways: A common concern among Gen Z employees was the absence of clear advancement opportunities.
Instant Offices advised employers to clearly outline expectations at each career stage, including necessary skills, performance benchmarks, and progression timelines.
Wellbeing and flexibility: Mental health and work-life balance are key priorities for Gen Z.
Instant Offices recommended that employers offer flexible working arrangements, wellbeing resources, and mental health support as part of their employee retention strategies.
Cross-department collaboration: Exposure to various parts of a business can enhance understanding and engagement.
Instant Offices suggested incorporating cross-functional projects, job shadowing, and networking events to help Gen Z professionals build relationships and broaden their professional experience.
Feedback and communication: Regular and constructive feedback is essential.
Instant Offices recommended establishing systems for real-time feedback, routine check-ins, and anonymous surveys to ensure ongoing communication and employee support.
The report from Instant Offices also includes insights from Gen Z professionals who emphasised the importance of feeling supported and having clear goals.
Molly, 24, a senior account executive, said: “A good workplace isn’t just about the salary. It’s where you feel heard, supported, and trusted to grow.
“It’s about having the space to do your best work, the opportunity to keep learning, and the confidence that your ideas matter.”
Tyrah, 23, a senior SEO executive, added: “I want to feel seen and respected, where you’re encouraged to grow and chase your goals, and where flexibility isn’t a perk—it’s a way of working that trusts and supports you.”
