Marvin OnumonuOracle Health has launched its Clinical AI Agent, Clinical Note, in the UK after a successful pilot with several NHS trusts.
The tool uses voice and screen-driven technology to help NHS and private practice staff draft patient notes, aiming to cut admin time and let doctors spend more time with patients.
Barts Health NHS Trust, Imperial College Healthcare NHS Trust and Milton Keynes University Hospital have started rolling it out across their sites.
The UK Government’s 10-year health plan is focused on using tech and AI to improve patient care.
Oracle Health said the launch of Clinical AI Agent, Clinical Note, supports this goal.
The company’s AI tools have been brought in as the NHS looks for ways to cut waiting times and admin processes.
Doctors no longer have to use dropdown menus or type up notes during visits.
Instead, the Agent drafts the notes automatically from the conversation between doctor and patient.
Doctors then just review and approve the notes, which reduces admin work and burnout.
Robin Kearney, consultant in acute medicine at Milton Keynes University Hospital, said: “As a user of the Clinical AI Agent, it’s been really fantastic.
“It improved the accuracy of my notes and gave me a lot of time back. Now, when I see a patient, I can spend all my time focusing on them.
“I can complete my letter and give it to the patient before they even leave the department a few minutes later.”
Kearney added: “Plus, if another clinician sees the patient, they can write a note immediately so everyone else in the team will know within a few minutes what the plan is for the patient.
“That’s allowing that patient to get joined up care. That was really difficult before.”
Sanjay Gautama, chief clinical information officer and caldicott guardian for Imperial College Healthcare Trust NHS and North West London Integrated Care Board, said: “Our ongoing trial of the Clinical AI Agent has demonstrated the power that ambient voice technology can bring to the NHS.
“It is beneficial for both patient and clinician experiences.
“Our clinicians can focus on engaging with the patient, knowing that comprehensive and robust notes will be taken.”
Gautama added: “These notes are then available for clinical staff to review, approve, and action appropriate follow-up care.”
Sarah Jensen, group chief informatics officer, Barts Health NHS Trust, said: “Our clinicians who have been using the Oracle Health Clinical AI Agent have been able to document the patient visit and sign the clinic note in real-time.
“They just need to download the app on their phone, place it near the patient to record the conversation, and this is processed in the trust system to strip out any chat that is not relevant to diagnosis or treatment.”
Seema Verma, executive vice president and general manager, Oracle Health and Life Sciences, said: “The healthcare industry is grappling with workforce shortages and overloaded clinicians on a global scale.
“By embedding advanced AI-powered capabilities into their workflows, we are directly tackling the administrative burden that contributes to burnout and hinders clinicians’ ability to focus on providing patient care.
“Bringing these innovative capabilities to the NHS is a key part of our commitment to help empower their doctors, so they can deliver exceptional care.”
Mutaz Shegewi, senior research director, worldwide healthcare provider AI, platforms and technologies at IDC, said: “The launch of Oracle Health’s Clinical AI Agent in the UK reflects continued investment in AI-enabled clinical tools, underscoring the increasing role of AI in supporting clinical workflows, addressing operational efficiency, and informing more data-driven approaches to patient care.”
