Marvin OnumonuQTS Group has appointed Sara Crosby (pictured) as HR director, the first time the board has had an HR representative.
Crosby joins as the workforce has risen to over 750, leading to an increased need for a larger HR function.
Crosby brings more than 15 years of HR experience, most recently spending five years at Story Contracting.
Before the rail industry, she worked in hospitality and community pharmacy, starting in operations before moving into HR.
In her new role, she will support the HR team as it moves through a restructure, creating four new jobs that are being recruited for in early 2026.
Crosby said: “QTS has a very established culture and a strong existing HR function, which was a major attraction for me.
“HR has a crucial role to play as the gatekeeper for attraction and retention, and there is real potential here to build the right structure and support that helps people succeed.
“Having spent time in operational roles, I understand the pressures faced on the ground and the support that good HR can provide.”
Crosby added: “We are continuing to invest in our people, strengthening line management capabilities and creating the development pathways that will help us retain top talent for the long term.”
Andy Steel, managing director at QTS Group, said: “As QTS has grown at pace in recent years, it has become increasingly important to elevate HR into a more visible part of the business.
“We are investing significantly in this area because we know that developing our people is essential for sustainable growth.
“Sara’s appointment as our first HR Director at Board level reflects how central people are to the success of QTS and how committed we are to building the right structure for the future.”
Steel added: “She has brought a fresh approach to an already fantastic HR team, and we are seeing the positive impact of that across the business already.”
