Atom bank earns Great Place to Work certification following major investment in people and culture

Atom bank has been officially certified as a Great Place to Work after securing a Trust Index Score of 82, marking a significant milestone for the North East-based digital bank.

The recognition follows a period of growth and sustained investment in its workforce, reinforcing its position as one of the region’s leading employers and, according to Trustpilot, the UK’s most trusted savings bank.

The accreditation comes as Atom completes the move of its near 600-strong workforce into The Pattern Shop in Newcastle, its new headquarters designed to support recruitment, onboarding, training and collaboration.

The bank has retained its fully flexible working model alongside the relocation. It also continues to champion innovative workplace practices, having introduced a four-day working week with no loss of salary in November 2021.

The model, which at the time made Atom the largest UK business and the first bank to adopt such an approach, has had what the firm described as a hugely positive impact on its workplace culture.

Atom has expanded its support for employees through enhanced family leave policies and wider inclusion initiatives.

These include the introduction of Menopause Champions and the development of the Atom Women’s network, which now has more than 100 members.

Over the past 12 months, the bank has welcomed 57 new colleagues, including eight graduate trainees, while also developing internal talent.

There were 62 promotions and role changes and 26 secondments completed, reflecting a strong focus on career progression.

Helen Wilson, chief operations officer at Atom bank, said: “Achieving the Great Place to Work® certification is a fantastic milestone that truly reflects the dedication and passion of our entire team.

“We are committed to making Atom a workplace where everyone can thrive, and this certification validates the substantial steps we have taken over the last year.

“From investments in colleagues to opening our amazing new HQ in the heart of Newcastle, we are continually evolving to ensure Atom remains a truly great place to start and build a career right here in the north east.”

The certification is based on confidential employee feedback collected through the Trust Index survey, which evaluates credibility, respect and fairness across the organisation.

Atom said the results demonstrate a consistently positive workplace experience as reported directly by its employees.