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75% of SME leaders say better personal wellbeing positively impacts business

The American Express Business Barometer survey revealed that over four-fifths (82%) agreed they perform better at work when they are mentally and physically healthy.
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Three quarters (75%) of SME leaders said that the better they feel, the more successful their business is, according to findings from American Express’ latest Business Barometer survey.

The annual research surveyed 1,000 senior decision makers at UK micro, small and medium-sized businesses.

It found the majority recognised the professional benefits of improved wellbeing.

Over four-fifths (82%) agreed they perform better at work when they are mentally and physically healthy, and two-thirds (67%) recognised they need a positive work-life balance to be a good leader or manager.

Some of the main professional benefits of a better work-life balance cited by respondents included greater productivity, improved focus, and better decision making.

The findings indicate a shift towards a more balanced approach to the challenges of running a business.

Over three-quarters (77%) of SME leaders said they currently have a good work-life balance – up from 62% in 2024.

Yet a significant proportion still reported challenges that reflect the demands of running a small business – over a quarter (28%) said they find it difficult to step away from overseeing day-to-day business activity.

Ruchi Sharma, vice president, UK commercial at American Express, said: “Our research shows that small business leaders recognise that sustainable success starts with looking after themselves.

“Meaningful time away from day-to-day pressures is essential so they can switch off, recharge and find fulfilment outside of work.

“Our focus is on supporting entrepreneurs as they grow their business, and with rewards earned on everyday spending that give them more choice in how they enjoy downtime.”

Jessica O'Connor

Jessica O'Connor is a Reporter at Workplace Journal

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