Marvin OnumonuVirgin Media O2 Business has started offering Microsoft Teams Phone Mobile, letting business customers move between mobile and desktop Teams calls without interruption.
The service is now available to large businesses, aiming to boost productivity for office and field workers by keeping them connected wherever they are.
With one number or Teams ID, users can make and receive calls over mobile, app, or desktop.
The setup includes mobiles within Teams calling services, so employees can keep their ‘in a call’ status, see call history, and access voicemail on any device.
This makes it easier for employees to access data securely and stay compliant wherever they’re working, according to Virgin Media O2 Business.
The company said businesses could see up to 225% return on investment thanks to better productivity and more streamlined services.
Additionally, organisations can cut costs by consolidating mobile services and moving away from traditional phone systems before they are phased out in 2027.
The setup also includes enterprise security and compliance features.
Jessica O’Connor, product director at Virgin Media O2 Business, said: “There are hundreds and thousands of field workers across the UK – from social workers to consultants, insurance assessors to field engineers – all of whom need unified solutions to do their best work on the move.
“With Teams Phone Mobile now available to our customers, Virgin Media O2 Business is giving these workers the seamless, secure solution they need to do their best work anywhere.
“Businesses are empowered to make vital cost savings, all while benefitting from enhanced productivity and responsivity.”
The service is designed to be easy to deploy, configure and manage.
Virgin Media O2 Business worked with PingCo to bring the Teams Calling Automation Portal to the UK market.
This tool allows IT teams to provision, configure, and manage phone numbers and calling features across their organisation from one place.
Mark Nixon, director of modern work at Microsoft UK, said: “Teams Phone Mobile offers a next level calling experience for Microsoft 365 customers, ensuring seamless collaboration, agnostic of device or location.
“Our ongoing collaboration with Virgin Media O2 Business further expands these capabilities across the UK, making it even easier for businesses to meet the needs of the modern workforce.”
