
Third of workers lack confidence in basic digital tasks, research finds
Spreadsheets were named as the most important workplace digital skill by 42% of respondents, but 29% were not confident using Excel or Google Sheets.

Spreadsheets were named as the most important workplace digital skill by 42% of respondents, but 29% were not confident using Excel or Google Sheets.

58% of children were excited about working alongside a robot, compared with 28% of adults, according to research from Hexagon.

The funding will be used to scale up Flip’s platform so frontline staff can get digital access to AI, not just office-based workers.

Its report found a 53-point gap between employees and leaders on AI readiness, with 86% of employees using AI tools but just 24% feeling fully prepared.

When asked about AI policy, 16% of employees said their workplace had a formal policy and 21% said there were informal guidelines.

23% of CEOs said staff were already handing whole tasks to AI, but only 8% of employees reported doing this.

Data revealed that only 32% said they had received training or resources to help them use AI at work.

The new AI tools help teams create documents faster, draft clear employee communications and improve tone and accuracy across policies and emails.

It is available on tablets, phones and desktops, giving on-site teams real-time data to manage service delivery and understand how employees use the workplace.

The move is part of its ongoing push to improve its data management and artificial intelligence (AI) use.

According to research by BT Business, 71% of workers said innovations like AI would drive efficiency, and 66% believe it will improve work-life balance.

Seven in 10 (70%) Gen Z staff said technology helped them perform better at work, while 60% Gen X agreed.
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