Ryan FowlerSkillcast’s survey indicates a concerning knowledge gap in identifying workplace misconduct, with non-managers outperforming managers.
The survey involving 2,000 UK workers presented scenarios of misconduct, and findings showed a 19 percentage point disparity in correct responses between the two groups, widening to 21 points for specific incidents like data breaches and fraud.
The study also found that 55% of managers did not recognise certain actions as bribery, such as giving vouchers to potential clients, and many were unaware of GDPR regulations.
Vivek Dodd, CEO of Skillcast, stressed the importance of targeted training, said: “These results underscore the urgent need for organisations to prioritise comprehensive training and awareness programs, particularly among managerial staff.
“While managers may be more likely to witness misconduct, our study reveals a concerning gap in their ability to identify and address such incidents effectively.
“Junior staff learn from managerial staff in the workplace, and whilst our study found that non-managers are more aware of misconduct, managers reinforcing misinformation may lead to the wider workplace falling behind on compliance. Managers are ultimately accountable for any misconduct in the workplace and perhaps should refresh themselves on staying compliant.
“The study also highlights the need for UK businesses to hire compliance managers. They’re the watchdogs of ethical conduct, ensuring the organisation operates with integrity and avoids legal and reputational risks, something that’s clearly needed to ensure compliance from the top-down.”
