Marvin OnumonuNorth East Ambulance Service (NEAS) has launched a new internal communications platform called Blink to help staff stay connected and informed.
The platform went live on 13th August, with three days of engagement sessions led by colleagues from communications, staff experience, estates and training, who promoted Blink across Trust sites and on the welfare car.
Blink is designed to support operational services and deliver real-time updates such as urgent service alerts, station news, safety notices and messages from teams and line managers.
Staff on the road, in the emergency operations centre, at stations or working remotely can access the platform.
Mark Cotton, assistant director of communications & engagement at NEAS, said: “Blink is used by more than 40 ambulance services around the world and by many private and public transport providers in the UK; so, it is ideally set up to support colleagues working on the road or remotely to keep in touch with peers and managers.
“We had Workplace for five years and did not expect to get the chance on this project to start again. But this has given us an opportunity to take the best of what we already do and make changes to those parts that needed improvement.
“Blink is not a social media platform. It is a business communications tool which the Trust has committed to continue to support to improve our working lives.”
