The Government Property Agency (GPA) has appointed Carly Ersser as workplace services director, solidifying her crucial role in shaping the future of Civil Service workplaces.
Ersser took up the post as interim director in November last year, after 12 years at HM Treasury working on change programmes, workplace experience and managing multi-site facilities.
She will lead a team responsible for running office environments across His Majesty’s Government, including work to cut carbon emissions from Government offices and meet net zero targets.
Mark Bourgeois, CEO at the GPA, said: “I am delighted to welcome Carly as a permanent member of the GPA team.
“She brings great insight from a GPA client perspective and has shown real passion in championing excellence in service delivery with a transformation mindset.
“Her appointment is an important milestone in the continued stabilisation and improvement at the GPA, as we work with departmental partners to support delivery of the government missions.”
The role covers the performance, security and safety of the agency’s estates, supporting the Government’s office portfolio.
Ersser said: “I’m proud to be appointed as Workplace Services Director, and am pleased to officially continue driving forward our commitment to delivering exceptional services across the government office estate.
“I look forward to building on the partnerships with our clients and customers to meet evolving needs, and to strengthening our collaboration with our strategic partners and suppliers to ensure we continue to provide great places to work for civil servants.”