Ryan FowlerA recent study by SurveyMonkey indicates over half of British workers are uneasy about the use of artificial intelligence in human resources. Despite AI’s growing role in streamlining HR tasks, such as recruitment and job description writing, many employees are apprehensive due to a lack of training and clear policies on AI usage.
The data shows a significant gap in AI policy implementation, with 41% of UK workers stating their company has no AI policy, and 70% have not been trained in AI use. The younger demographic is slightly more educated on AI, with 49% of 18-34-year-olds receiving some training, compared to only 29% of those aged 35-64, and a mere 4% of those over 65, including informal education.
Trust in HR teams using AI is limited, with 39% of workers expressing distrust, and concerns about job security are notable, with 45% of Brits worried about AI’s impact on employment. This concern is more pronounced among men, with 53% apprehensive about the effects of AI on their jobs, as opposed to 39% of women.
Zoe Padgett, senior research scientist at SurveyMonkey, commented on the findings: “During an era of rapid digitalisation and increased AI use in the workplace, it is clear that there is still widespread scepticism surrounding the technology. The fact our research showed that over half of Brits don’t feel comfortable with HR teams using AI highlights the need for more AI training and clearer AI policies.”
