Dylan RobertsonCar dealership technology firm Mad Devs has doubled the size of its support team for the Connect platform, to support the growth of its dealer customer base.
Eight new UK-based jobs have been created through the expansion.
Mad Devs provides dealers with a 24-hour response support service from Monday to Friday, covering its full software suite, including iStoreDOCS, iConvert and iTrackLEADS.
Support services cover both technical aspects and system optimisation.
Mad Devs said that more than 1,400 dealerships nationwide use its Connect platform.
David Boyce, CEO at Mad Devs, said: “As more dealers move onto the Connect platform, we’re determined to ensure the level of service we’re known for not only continues but improves.
“Our technology is designed to make life easier for dealers, and that includes the support they receive from us.
“Having a dedicated UK-based team that can respond quickly and understands the realities of dealer operations is vital to help retailers enjoy more efficient sales, compliance, and customer management processes.
“This investment is about keeping pace with our growth and making sure every retailer gets the help they need, when they need it.”
