Jessica O'ConnorThe Government has banned bonuses for senior executives at six major water firms who have failed to meet environmental, financial, and customer service standards.
The new rules, which take effect immediately under the Water (Special Measures) Act, represent a significant shift in the regulation of the water industry.
The legislation, coming into force today, prohibits water companies from awarding bonuses to executives if the company falls short on critical performance measures.
The affected firms – Thames Water, Yorkshire Water, Anglian Water, Wessex Water, United Utilities, and Southern Water – are now barred from paying bonuses for the financial year beginning April 2024, as the ban is being applied retroactively.
Environment Secretary Steve Reed said: “Water company bosses, like anyone else, should only get bonuses if they’ve performed well – certainly not if they’ve failed to tackle water pollution.
“Undeserved bonuses will now be banned as part of the Government’s plan to clean up our rivers, lakes and seas for good. Promise made, promise delivered.”
The new standards published by Ofwat today detailed several conditions under which companies will lose the right to pay executive bonuses.
These include failures to meet environmental targets, serious pollution offences, failure to maintain minimum credit ratings, or criminal convictions related to environmental breaches.
Companies that violate the new rules and continue to pay bonuses may be compelled to claw back the funds, with Ofwat granted enforcement powers under the new Act.
This crackdown comes amid widespread public concern over pollution in rivers and coastal waters, and longstanding criticism of executive compensation in the sector.
Over the past decade, water company executives in England have received more than £112m in bonuses and incentives. In 2024 alone, £7.6m was paid out.
Despite the ban, the Government has clarified that companies that meet high standards will still be permitted to reward executives, ensuring a continued incentive for performance and sector improvement.
A Wessex Water spokesperson said: “In 2018 when the two pollution incidents occurred, and in recognition of their seriousness, the then Managing Director received no environmental bonus. Similarly, in 2024 the CEO received no bonus following the conclusion of the prosecution related to those incidents.
“This year, and irrespective of the Government’s new rules, our independent Remuneration Committee has already confirmed that neither our new CEO or CFO will receive any bonus. This decision reflects our own rules which require the achievement of specific customer and environmental performance targets.
“Once the issues from seven years ago were identified, we acted swiftly to minimise environmental harm and carried out emergency repairs. Since then, we have invested in AI technology to detect where potential issues on our network might occur to further protect the environment.
“Looking ahead, we are planning a step change in the maintenance of our sewerage infrastructure, with a proposed investment of approximately £300 million by 2030.”
A Southern Water spokesperson said: “We note the Government’s announcement, and await full details of how this will impact our existing approach to performance-related reward – this is already closely tied to the delivery of improvements in customer satisfaction and environmental performance.
“Any bonuses are paid by shareholders, not customers, and are overseen by an independent committee.”
A United Utilities spokesperson said: “We have a long track record of ensuring performance related pay for executives is closely linked to the outcomes that matter most to our customers. In addition, our performance related pay is funded by shareholders, not by customers.
“We will comply fully with the new remuneration rules, which mean any Category One incident results in no bonus being paid to board executive directors. This particular incident did not involve pollution but was related to fish being killed when they got trapped in a valve during a routine safety inspection at a reservoir.
“We will ensure lessons are learned from this incident, while remaining focused on our £13bn investment programme – our biggest ever – which will improve services for customers and the environment, support 30,000 jobs and deliver an estimated £35bn of economic value to the North West.”
Workplace Journal has reached out to Thames Water, Yorkshire Water and Anglian Water for comment.
