M&S orders staff to work from home following cyber attack

Marks & Spencer (M&S) has ordered agency workers to stay home and locked out work-from-home (WFH) staff from company systems following a major cyber attack.

The move, aimed at safeguarding sensitive data, has left many employees uncertain about their ability to work and their financial security during the disruption.

Employees have been advised that updates will be provided via alternative channels.

Legal experts have stressed the importance of clear communication during such crises.

Jessica Bass, partner at Oury Clark Solicitors, said: “It is vital that M&S maintains clear and open communication with all employees during this time, so they understand what is happening and why these steps are necessary.

“HR will need to manage the situation carefully, ensuring staff are reassured and kept up to date.

“The last thing any business wants is for employees to learn information from the press, before hearing it directly from their employer.”

She added that the incident could have wider financial repercussions, including potential cost-cutting measures.