Marvin OnumonuVodafone Business has agreed a four-year partnership with Centrica to deliver workplace services and connectivity to 80 sites and 30,000 devices across the UK.
The deal includes support from VOIS and CGI. Vodafone Business will provide fixed and mobile services, as well as IT end user compute services.
Centrica, which owns British Gas and Hive, will move to a data-driven approach with the aim of improving productivity and personalising experiences for customers and staff.
Vodafone, British Gas and Hive plan to launch new combined connectivity and energy offers for UK households.
The partnership covers fixed and mobile connectivity for Centrica’s offices and workforce, plus support for end user management, Office 365, Cloud, Power Apps and Centrica’s ServiceNow platform.
Vodafone will also help Centrica tackle fuel poverty through the British Gas Energy Trust.
Nick Gliddon, business director, VodafoneThree, said: “This partnership is a catalyst for real change.
“By combining our advanced connectivity, IT services and automation with the collective expertise of Vodafone Business and our partners, we are creating a new blueprint for how businesses can transform at scale.
“We’re enabling smarter, faster and more resilient operations – delivering benefits that will be felt by teams and customers across the UK.”
Gary Adey, CEO, VOIS, said: “At VOIS, we bring together talent, technology and transformation to help businesses accelerate their growth, increase productivity, simplify systems and create better experiences for their customers.
“The new partnership marks a landmark deal for VOIS since partnering with Accenture and launching our new commercial blueprint for shared operations.
“It also highlights our potential to deliver long-term value, and we’re excited to work with Centrica, Vodafone Business and CGI on this groundbreaking partnership.”
Tara McGeehan, president, CGI UK and Australia, said: “CGI is proud to partner with Vodafone Business to help Centrica strengthen its infrastructure and networking capabilities.
“By combining our award-winning service desk with AI-driven automation at the core and our service management capabilities, we will deliver a step change in resilience, productivity and user experience that boosts efficiency and empowers employees to keep critical services running.
“Together with Vodafone Business and VOIS, we will create a seamless, responsive digital experience that empowers Centrica’s people to work smarter, stay connected and make a real difference to millions of households.”
