Jessica O'ConnorAs industries undergo rapid transformation, the roles and skills required in the workplace are evolving just as quickly. Jobs for the Future’s AI-Ready Workforce report highlights that AI literacy and adaptable skills frameworks are now essential for employers and policymakers seeking to prepare workers with the capabilities needed for the future. This shift calls for a culture of continuous learning, one that keeps pace with evolving technologies like AI, reduces reliance on traditional job titles and prioritises hiring based on skills over functional roles.
Yet, many businesses are not ready for this change, with only 29% of workers across 13 countries believe their workplace is investing adequately in AI training. Similarly, Skillsoft’s Global Skills Intelligence survey revealed that 41% of HR and L&D professionals are concerned their companies resist change, while 24% worry that AI is advancing faster than workforce upskilling efforts.
These challenges often stem from a lack of visibility. Without a clear understanding of the skills their teams need, organisations will struggle to combine human and AI capabilities effectively and position themselves for the future of work. That’s why adopting a skills-first mindset is not just important, it’s a business imperative.
Prioritising skills over titles
Historically, workplaces have been structured around functional roles and/or hierarchical career paths. But this model no longer reflects today’s reality. As AI reshapes industries, the skills required for success are constantly evolving. Work assignments are fluid and continuously change as markets are redefined. Modern enterprises must move beyond rigid staffing models and instead build dynamic teams based on the capabilities needed to meet their strategic goals.
Take, for instance, a sales team preparing for a major product launch. Success demands a blend of skills, including relationship building, data-driven forecasting, AI-assisted lead qualification and negotiation. These competencies transcend traditional job titles and may reflect a range of legacy job specialisations. With AI tools, teams can identify and interact with high-potential prospects at scale, while also forecasting the likelihood of a sale. Human team members apply their interpersonal and power skills to nurture relationships and close deals. This human-AI collaboration is vital for organisations that want to stay agile and competitive.
To thrive in this environment, leaders must ensure their teams possess the capabilities to tackle both current and future challenges. This means rethinking their talent development paradigms and fostering a culture that supports employees in growing their skills. While technology will play a major role in this shift, it must be built on trust.
Leaders should cultivate openness and transparency, creating spaces where employees feel comfortable discussing their skillsets. Managers can then provide guidance and support, nurturing a culture of continuous learning and progression – one where the skillforce is aligned around a shared vision of growth.
Skills intelligence as a strategic asset
Until now, organisations have primarily focused on managing the capabilities of their human workforce, using talent intelligence platforms centred on human skills. But as AI and human collaboration become core to modern business operations, leaders must prioritise shared skills intelligence that offers visibility into the full spectrum of skills across the organisation. This shift builds agile teams that evolve in step with the business.
This evolution isn’t just about assessing the existing knowledge of your employees, it’s about unlocking their potential. By tracking growth, identifying strengths, and linking those capabilities directly to business outcomes, organisations can adapt more effectively as AI becomes embedded in everyday workflows. Power skills such as critical thinking, teamwork and emotional intelligence are now more valuable than ever, helping employees to work alongside AI, interpret its outputs and make informed decisions.
Importantly, training should extend beyond humans. AI agents, too, must be designed to understand and reflect power skills, ensuring alignment with human collaborators and fostering cohesive and responsive teams.
When used strategically, skills intelligence becomes a catalyst for growth. It gives leaders the insight to innovate, adapt quickly to external changes and build a workforce that’s ready for whatever comes next.
The workforce of the future
As AI adoption accelerates, an employee’s value will increasingly be measured by their ability to adapt to the evolving needs of their organisation. Businesses will continue to introduce new technologies, and those that cling to rigid job titles will struggle to keep pace. The workforce of the future will instead be built on dynamic skill sets, creating resilient, adaptive teams capable of navigating challenges and aligning decisions with business impact.
To succeed, leaders must invest in continuous learning and development, foster trust through transparent skills assessments, and combine human and AI capabilities within a unified framework. Only then will the modern workforce be equipped for the age of AI, empowered not just to respond to change, but to drive it.
Mark Onisk is senior managing director of talent strategy and transformation at Skillsoft
