Marvin OnumonuThe Pensions Regulator (TPR) published new administration guidance to help schemes and administrators deliver high-quality services that protect member benefits.
The updated guidance brings together all administration expectations for trustees, scheme managers and administrators.
It replaces previous guidance for defined contribution (DC) schemes and now applies to all types.
The guidance set out practical steps for governing bodies to ensure good administration and meet regulatory standards.
It focused on accurate, timely, and secure handling of pension benefits and reducing risks of errors, delays, and breaches through strong planning and monitoring.
Julian Lyne, executive director of market oversight at TPR, said: “High-quality administration is fundamental to delivering good outcomes for savers.
“Our updated guidance sets clear expectations for schemes and administrators to work in partnership to strengthen governance and ensure resilience in the pensions system.
“Trustees and scheme managers remain accountable for administration – even when tasks are delegated.”
Lyne added: “We expect schemes and administrators to refer to this guidance regularly to ensure they are following good administrative practices.
“For example, it provides important information on maintaining an administration IT system and signposts trustees to TPR’s cyber security guidance.”
