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Unite criticises TSB for job cuts and branch closures

Unite the union criticizes TSB's decision to cut 250 jobs and close 36 branches, citing major concerns over customer service and local support needs.
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Unite the union has strongly opposed TSB’s recent decision to eliminate 250 jobs and close 36 branches, labelling it “a grave mistake.” The cuts, announced on 8 May, will affect the bank’s fraud operations and central operations, alongside its branch network.

Andy Case, regional officer at Unite, expressed deep concern over the bank’s strategy, emphasizing the critical nature of the roles being cut. “The decision by TSB to cut 250 roles is a grave mistake. These workers perform essential work in the fraud departments and across the branch network,” he stated.

Despite successful negotiations by Unite to reduce the initial number of jobs at risk, Case argued that the efforts were not enough. He urged TSB to urgently reconsider its plan, which he believes will undermine customer service at a time when the need for local banking support is crucial, especially concerning financial fraud.

“TSB customers will rightly be concerned by today’s news and they will undoubtedly suffer a downgrade in service from these job cuts,” Case added.

Unite has announced plans to continue negotiations with TSB to further decrease job losses and has pledged full support to members affected by the cuts.

Ryan Fowler

Ryan Fowler is Publisher of Workplace Journal

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