
2025/26 sees surge in demand for dispute resolution, Acas finds
The workplace advisory body said it handled more than 150,000 early conciliation notifications during the year.

The workplace advisory body said it handled more than 150,000 early conciliation notifications during the year.
At the end of March 2026, the single claim open caseload stood at 64,000, up 55% compared to the same period in 2024/25.

WorkNest found that 46% experienced at least one employee-related issue resulting in direct financial impact over the past three years.

Research from WorkNest indicated inconsistent approaches to managing employee relations.

Nunn, who has worked at Acas since 2006, previously served as assistant chief conciliator and brings extensive experience in mediation and dispute resolution.

The strategy comes as Acas faces increased demand for its services, with 117,000 individual disputes handled in 2024–25, the highest number since the pandemic.

The study reported that vague phrases used in workplaces, such as 'nipping it in the bud', could mislead or confuse people.

A survey by WorkNest found that 43% of employers and HR professionals said fear of confrontation or escalation is the single biggest barrier to resolving disputes early.

Kawaley said: "I am delighted to join South Square, a chambers renowned for its excellence in insolvency and commercial law."

The proposed amendment, currently listed as Amendment 132, is set to be debated in the House of Lords this week as the bill proceeds through its committee stage.
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