
Opinion
Professionalism is the real generational divide
Alastair Greener, president of the Professional Speaking Association UK and Ireland, discusses how different views of professionalism can create generational tension at work.

Alastair Greener, president of the Professional Speaking Association UK and Ireland, discusses how different views of professionalism can create generational tension at work.

At work, 36% had used voice dictation to write an email and 29% had used voice technology to complete a task, according to data from Twilio.

More than 1,900 people took part in the survey, with 57.1% saying they would rather use email to communicate with recruitment firms than phone or text.

Out of 1,000 job descriptions in this sector, 864 mentioned communication directly, with nearly 1% of negative employee reviews referencing communication frustrations.
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