
One in eight consumers transferred a pension between 2022 and 2025, data finds
Of those who transferred a pension, 30% rated the process as average, poor or very poor, according to research from Huntswood.

Of those who transferred a pension, 30% rated the process as average, poor or very poor, according to research from Huntswood.

Julia Sage-Bell of PIMFA, said: “Changes within this consultation will reduce unnecessary friction within the pension transfer process."

In its response to the DWP consultation on amending pension transfer regulations, TISA called for clear guidance in legislation to stop schemes interpreting the reputable threshold differently.

PensionBee said the milestone reflected progress in digital pension transfer processes, although inconsistencies across the market remain.

The report, commissioned by firms including AJ Bell, Freetrade, Hargreaves Lansdown, Interactive Investor, J.P. Morgan Personal Investing, Moneybox, Monzo, PensionBee and Vanguard, called for the statutory transfer deadline to be reduced from six months to 30 working days.

More complex transfers, which require information from third parties, averaged 11.4 days, compared to 12.3 days the previous year.

The service provides real-time updates on pension transfers, meaning advisers no longer need to contact providers for updates.

TISA urged the FCA to work with the DWP to make sure proposed pension transfer changes are consistent and tested with consumers before final rules are set.

Compensation fell from around -£16,000 in early 2025 to -£41,000 by early 2026.

Lisa Picardo said: “With the deadline fast approaching, this is the last chance for people to sign and help push for a better system that works in the best interests of consumers.”

The provider launched a letter template to help people write to their MPs about transfer delays, following thousands of signatures on its petition for reform.

The petition warns that without urgent change, millions of savers will continue to face long waits, while weak providers benefit from delays and confusion.
| Cookie | Duration | Description |
|---|---|---|
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Press Esc to close.
