
98% of frontline workers face customer incivility, survey finds
The Axonify report revealed that 73% of workers in restaurants, retail, and hotels experience incivility daily or weekly.

The Axonify report revealed that 73% of workers in restaurants, retail, and hotels experience incivility daily or weekly.

Employers, educators, and local leaders have backed a new Charter to tackle skills gaps and shape South London’s workforce of the future.

Imperial has launched ‘Responsible Leadership in a Complex World’, a new five-day programme equipping leaders to navigate AI, climate change and digital transformation.

Arnold Clark has taken on 118 new apprentices across Scotland and England, reinforcing its commitment to skills development and career progression.
The collaboration is aimed at equipping more than 200 senior leaders across the organisation with the skills required to drive AI innovation.

To help manage the shortfall, the DWP has prioritised supporting claimants in the Intensive Work Search category, according to the NAO.

The AI Accelerator Programme will train up 25 Machine Learning Engineers through hackathons, where the coders will help tackle live Government challenges.

According to data from Freshworks, only 4% of UK organisations plan to reduce their AI investment this year.

According to Alteryx's 2025 State of the Data Analyst report, over 95% of data analysts in banks have seen an uplift in their role’s strategic impact due to investments in AI.
This initiative aims to address skills shortages and support the construction of 1.5 million homes.
IBM have agreed to partner with the DSIT, and the NCSC, to provide the online platform for the CyberFirst Girls competition.

These roles provide practical learning experiences alongside training for college-based study.
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