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Nearly two-thirds of UK organisations put AI accountability at C-suite level, KPMG finds

The research also found 35% of UK organisations reported significant employee adoption of AI agents, up from 30% in the first quarter.

Nearly two-thirds of UK organisations put AI accountability at C-suite level, KPMG finds
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Nearly two-thirds (64%) of UK organisations placed accountability for artificial intelligence (AI)-informed decisions at C-suite level or above, research from KPMG found.

The latest Global AI Pulse survey, which included 100 UK C-suite and senior business leaders, found this compared with 54% of organisations globally.

Among UK respondents, 39% had a named executive responsible for AI-informed decisions, while 25% placed responsibility with the CEO or executive committee.

The research also found 35% of UK organisations reported significant employee adoption of AI agents, up from 30% in the first quarter.

Globally, 55% of organisations now operated formal AI management infrastructure, rising from 31% among those experimenting with AI to 58% among those scaling its use and 86% among organisations reporting established return on investment (ROI).

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Paul Henninger, partner and head of technology and data at KPMG in the UK, said: “Deploying AI is only the first step. The greater challenge is creating the leadership, governance and organisational alignment needed to support it as adoption expands.

“Organisations that embed AI into their decision-making structures will be better placed to manage risk, demonstrate value and deliver sustainable performance.”

Cybersecurity was also becoming a greater focus as AI adoption increased, with 80% of UK organisations adapting their cybersecurity operations and strengthening policies, processes and controls.

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More than two-thirds (69%) of UK organisations considered model sovereignty when making AI decisions, including 24% with an organisation-wide strategy under regular review.

The survey also found 67% of organisations reviewed AI costs during approval and 58% monitored costs during operation, but 13% consistently assessed value against cost across the organisation.

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Henninger added: “Organisations generating the strongest returns from AI have moved beyond experimentation and treat it as an organisation-wide priority.

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“Success increasingly depends on clear accountability, strong governance and the ability to coordinate AI across the business.

“The next source of advantage will come not from adoption alone, but from how effectively organisations manage AI.

“Those that embed leadership, oversight and resilience into their AI strategy will be best placed to turn investment into sustained performance.”