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NCFE urges leaders to prioritise trauma-informed practice

Claire Montague said: "Organisations need to consider how their own processes and ways of working can support people rather than unintentionally increase distress."

NCFE urges leaders to prioritise trauma-informed practice
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NCFE, the education charity, has urged leaders to make trauma-informed practice an organisation-wide priority rather than leaving it to individual employee.

This comes after research from NHS England found 34.8% of adults had experienced at least one major trauma during their lifetime, equal to an estimated 16.2 million people across England.

Claire Montague, sector manager for social care at NCFE, said: “Trauma-informed practice cannot be something we expect frontline staff to carry on their own. 

“It is a whole-system approach that should influence culture, leadership, policy and frontline practice.

“That starts with leadership and creating a shared understanding of trauma across the workforce.”

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Montague added: “Staff need to recognise how trauma can affect behaviour and engagement, while organisations need to consider how their own processes and ways of working can support people rather than unintentionally increase distress.

“Many professionals will routinely support individuals whose lives have been affected by abuse, neglect, violence, loss or other forms of trauma, whether they know about those experiences or not.

“Understanding that context can change the way organisations respond.”

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She said: “It can help staff recognise why somebody may disengage, become distressed or find particular interactions difficult, and support them to respond with greater consistency and compassion.

“Giving staff a shared understanding and the confidence to respond appropriately can also support professional resilience and help create more consistent approaches across teams and services.”

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NCFE has developed an online continuing professional development (CPD) short course, An Introduction to Trauma-Informed Practice, to help leaders.

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The course covers the main principles of trauma-informed practice, practical strategies and scenarios.

Montague said: “Training has an important role to play, but becoming trauma-informed should not be viewed as a one-off intervention.

“It is an ongoing process that requires commitment at every level, with leadership, workforce development and everyday practice all working together to create safer, more compassionate and responsive services.”