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More than a third of employers leave benefits take-up to staff, GRiD finds

49% said they did not want to pressure staff into using benefits, while 31% preferred lower take-up to help manage costs.

More than a third of employers leave benefits take-up to staff, GRiD finds
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More than a third (38%) of businesses left employees to initiate take-up of workplace benefits themselves, research from GRiD found.

Among these businesses, 49% said they did not want to pressure staff into using benefits, while 31% preferred lower take-up to help manage costs.

A further 17% said they lacked the resources to encourage benefits use on an ongoing basis.

Employee responses showed a similar picture, with 36% saying they were left to initiate take-up themselves.

Only 29% said their employer actively encouraged them to use workplace benefits, while 31% were unsure or did not know.

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Among employees whose company offered benefits, 18% were fully aware of everything available to them.

34% were aware of only some benefits, while 10% did not know about any of them.

Only 18% understood all the benefits offered to them, while 38% understood most and 40% understood only some.

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Katharine Moxham, spokesperson for GRiD, said: “It is surprisingly common for employee benefits uptake to be left to employees. 

“Worryingly, the research shows this approach limits awareness and engagement, leaving employees unsure of the value or relevance of what is on offer. 

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“If employers don’t want their staff to overlook the benefits they offer them, we would encourage them to proactively champion their employee benefits programmes.”

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GRiD said a lack of support could allow health conditions to worsen, leading to longer absences and higher claims.

Moxham added: “When responsibility for benefits uptake sits with employees, both awareness and understanding will suffer. 

“Few staff are likely to use benefits they don’t know about or do not fully understand, creating wider knock-on effects: benefits are not simply a goodwill gesture, they support retention, productivity and form a key part of overall remuneration. 

“If utilisation is not actively promoted, and employees don’t recognise their value, both employees and employers lose out.”

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