Howden Employee Benefits has appointed Jeff Fox (pictured) as executive director of platform and engagement solutions as it continues to invest in its technology and employee engagement offering.
Fox, whose appointment took effect on 1st September, will report to Cheryl Brennan, managing director of Howden Employee Benefits.
He will lead the development of Howden’s platform and engagement strategy, including its Flex proposition and communications capabilities.
The role will also involve bringing together technology, data, artificial intelligence (AI), automation and communications across the employee benefits business.
Fox has more than 25 years’ experience across employee benefits technology, digital transformation and the people-related aspects of mergers and acquisitions.
He joined Howden from Lockton, where he was specialty services lead and headed its specialist employee benefits team.
Fox previously spent 11 years at Aon as a principal and has held senior consultancy roles at Benefex, Mercer and KPMG.
Brennan said: “There is a significant opportunity to rethink the role technology plays in employee benefits.
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“Employers increasingly expect more than a platform to administer their programmes – they want better insight, simpler experiences, stronger engagement and demonstrable value from their investment.
“Our ambition is to bring together the breadth of Howden’s capabilities with technology, data, AI and communications to create something genuinely differentiated for our clients and their employees.
“Investment in benefits technology delivers the greatest value when the communication and engagement around it genuinely connect with people.
“Jeff’s appointment is an important part of that ambition. We intend to lead this market rather than follow it, and to build an employee technology and engagement proposition that becomes a compelling choice for employers.”
Fox added: “The opportunity is much bigger than building a better benefits platform. The future is about connecting insight, advice, technology and engagement so employers can make better decisions and employees can get more value from the benefits available to them.
“Technology should remove complexity rather than create it. Too often, strong benefits strategies fall short at the point of delivery because employees do not understand or engage with what is available to them.
“Data and AI can help us better understand what employees need, automation can make benefits easier to manage, and great communications can turn a benefits programme into something employees genuinely understand and value.
“Howden has some of the best people in the industry, alongside the expertise, client relationships and entrepreneurial culture needed to bring these elements together in a different way.
“I am excited about what we can achieve together and the opportunity to help set a new standard for the market.”