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Ankura launches ‘AI by Design’ to support workplace AI adoption

The AI by Design practice will serve clients across Europe, the Middle East and Africa (EMEA), focusing on AI strategy, governance and workforce transformation.

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Ankura has launched a new artificial intelligence (AI) practice in the UK aimed at helping organisations embed the technology across their operations and workforce.

The AI by Design practice will serve clients across Europe, the Middle East and Africa (EMEA), focusing on AI strategy, governance and workforce transformation.

It will support organisations with areas including operating models, skills, systems, governance, talent and culture as they adopt AI.

The practice is structured around three areas: AI strategy, AI governance engineering and AI workforce transformation.

Its workforce offering will focus on redesigning roles, reskilling employees and embedding organisational change to support AI adoption.

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Catriona Campbell MBE, practice lead for Ankura AI by Design, said: “Most enterprise AI stalls because organizations are not ready to adopt it, govern it, or redesign work and systems around it, Ankura AI by Design closes that gap.”

The practice will also work with specialist partners Decoded on AI literacy and workforce reskilling, Seymour-Powell on human-centred design and Inference Group on AI engineering and delivery.

Hywel Ball, AI Advisory Council member and former EY UK chair, said: “AI transformation programmes usually break down due to organisation challenges rather than the underlying technology itself.

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“AI by Design is built by people who understand that, which is why I wanted to be part of it.”

An advisory council comprising figures from technology, governance, academia and industry will support the practice.

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Dr Laura Gilbert CBE, AI Advisory Council member and senior AI adviser to the UK Government and industry, said: “The technology has never been the biggest challenge.

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“What matters is whether an organisation understands the outcomes they want to drive, and then designs how it works, governs and trains its people around those outcomes.

“Ankura, AI by Design’s focus on the human and organisational side of deployment is exactly the discipline the private sector now needs too.”

Kevin Lavin, chief executive officer at Ankura, added: “The investment in AI by Design strengthens Ankura’s commitment to helping clients turn AI ambition into measurable results.

“Across every industry, the organizations that succeed with AI are the ones that bring their people with them, not just their technology.

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“Ankura’s AI by Design practice helps our clients to adopt AI with confidence and turn it into real, lasting value.”