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62% of SMEs plan to increase staff numbers in 2027 – Monzo Business

The bank’s Money Moves Report found 56% were confident about their growth prospects, while 62% plan or hope to increase staff numbers.

62% of SMEs plan to increase staff numbers in 2027 – Monzo Business
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More than half of UK SMEs expect to grow over the next year despite higher costs and economic uncertainty, according to a report from Monzo Business.

The bank’s Money Moves Report found 56% were confident about their growth prospects, while 62% plan or hope to increase staff numbers.

Rising costs were named as a barrier to growth by 46% of businesses. 

Economic uncertainty was cited by 33%, followed by the tax burden at 26%.

Nearly half said financial admin took too long, while 39% said it held back growth.

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Businesses said the workload stopped them investing in technology, equipment or premises, cited by 21%, entering new markets, at 20%, and hiring staff, at 18%.

Nearly two-thirds said simpler financial admin would give them more time for strategy, sales and customer relationships.

With the extra time, 33% said they would seek new customers or markets, 31% would invest in equipment, technology or premises, and 26% would hire staff.

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Despite increased software spending, 37% said they spent more time on financial admin than a year earlier.

Only 24% agreed their bank actively helped them run their business rather than just holding their money. 

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More than half said they used other tools because their bank did not provide everything needed to manage their finances.

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Jordan Shwide, general manager at Monzo Business, said: “Small businesses are confident about the year ahead and thinking about how they can grow. 

“However, running a business still comes with far too much financial admin, and our research shows that this isn’t simply an inconvenience – it can take time away from growth.

“At Monzo Business, we want to be a partner in that growth, making business banking simpler and giving owners the tools to spend less time on admin and more time building their business.”