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48% of businesses financially impacted due to summer workforce disruption – Zellis

More than two in five (41%) reported increased workloads, stress, burnout or sickness absence among staff.

48% of businesses financially impacted due to summer workforce disruption – Zellis
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Nearly one in four UK businesses lost revenue or faced extra staffing costs because of workforce disruption during summer 2026, research from Zellis found.

Almost half (48%) said the summer was more challenging than usual, while 20% described it as the most difficult since the pandemic.

More than two in five (41%) reported increased workloads, stress, burnout or sickness absence among staff.

More than a third (38%) said managers or senior leaders had to cover junior, frontline or operational roles, while 16% experienced payroll, scheduling or other workforce administration errors.

The research found 79% of organisations were making, or considering, changes to how work was planned and delivered following the disruption.

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The disruption came amid increased annual leave, the World Cup and what was described as the UK’s hottest summer on record.

Abigail Vaughan, chief executive of Zellis, said: “What stands out from these findings is that summer 2026 workforce pressures didn’t just create a difficult few weeks for organisations. 

“For some, they translated into lost revenue, higher staffing costs and increased pressure on both employees and managers.

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“Every organisation expects to manage periods of disruption. But, when annual leave, major events and extreme weather collide, it exposes where existing ways of organising work can struggle to keep up.”

Vaughan added: “The answer isn’t simply to get better at managing disruption, but to use these moments to rethink and redesign how work gets done. 

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“That could mean removing unnecessary friction from workflows, giving managers better visibility to plan ahead, or using technology to take routine work off already-stretched teams. 

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“Doing so can help organisations build greater resilience when circumstances change.”

She said: “We commissioned this research to better understand how periods of workforce disruption affect businesses, but also what organisations can learn from them. 

“The fact that so many organisations are looking at making changes as a result shows that this summer has prompted businesses to think differently about how they operate. 

“The opportunity now is to go beyond short-term fixes and redesign work around the reality organisations and their people face today, building greater flexibility and resilience into how work is planned and delivered.”

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