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43% of middle managers feel disconnected from company values, data finds

19% of managers said company communication was not relevant to them or their role, compared with 12% of all workers.

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More than two in five (43%) of middle managers felt disconnected from their organisation’s values and purpose, research from The Chameleon Agency found.

This compared with 31% of workers overall.

19% of managers said company communication was not relevant to them or their role, compared with 12% of all workers.

One in six managers was unhappy with communication from their line manager. 

The figure was 11% among workers overall.

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24% of managers said leaders did not clearly explain the reasons behind major decisions, compared with 16% of all workers.

Joe Gilliver, founder and executive producer at The Chameleon Agency, said: “Managers are often treated as the bridge between leadership and employees, but this research suggests many of them are standing on shaky ground themselves.

“They are expected to explain decisions, reinforce values, answer questions and keep people motivated, but too often they’re not getting the clarity, context or connection they need to do that well. That creates a real risk for organisations. 

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“If managers don’t feel bought into the bigger picture, it becomes much harder for them to help their teams feel bought in.”

A third of managers were actively looking for a new role or would consider leaving for a job that better matched their values, compared with 26% of all workers.

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Gilliver added: “The manager role has become one of the most important communication roles in any organisation, but managers cannot simply be handed a message and expected to cascade it. 

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“They need to understand the ‘why’, believe in what they are communicating and feel confident having proper conversations with their teams. 

“For HR and internal comms teams, the opportunity is to stop treating managers as a distribution channel and start treating them as a critical audience in their own right.”