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39% of employers would hire a worker without meeting them – Robert Walters

Just 20% agreed virtual interviews were the most effective way to identify the best person for a job.

39% of employers would hire a worker without meeting them – Robert Walters
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Almost two-fifths (39%) of employers would hire a professional without meeting them face-to-face, research from Robert Walters found.

Just 20% agreed virtual interviews were the most effective way to identify the best person for a job.

A further 45% said video interviews could work but had clear limits, while 25% believed face-to-face methods were better.

Employers said the main drawbacks were difficulty reading body language, cited by 36%, and getting a limited view of cultural fit, reported by 35%.

39% had difficulty reading body language, 28% struggled to build rapport with interviewers and 18% experienced technical problems.

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Employers said convenience was the main benefit of virtual interviews, cited by 51%, followed by faster screening at 36%.

Lucy Bisset, senior director at Robert Walters North, said: “Before the pandemic, virtual hiring was only used in rare cases, such as for remote roles or positions based in different countries. 

“Today, despite doubts over the overall effectiveness of virtual interviews, four out of ten employers say they would hire someone they hadn’t met in person.

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“Employers are navigating various obstacles, with recruitment strategies shifting under the pressure of persistent skills shortages, time constraints and tighter budgets.”

Bisset said: “By meeting someone in-person, you gain a fuller understanding of how they communicate and fit into different environments.  

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“When interactions shift to online, many of these aspects are lost and interviews can feel less natural.  

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“Time lags and poor mic or video quality can create ‘digital barriers’ which obscure a jobseeker’s character and personality.”

She added: “Overdependence on any one stage of recruitment processes can introduce inconsistencies, increase the likelihood of errors, and potentially reinforce bias.

“That is why a more balanced, multi-stage approach that includes CV screening, skills-based tests, work simulations, and both in-person and virtual interviews is best for ensuring processes lead to most well-informed and fair hiring outcomes.”