UKG releases AI tools to platform for frontline workers
The new tools will help frontline workers complete HR tasks, support high-volume recruitment and identify payroll issues before payments are processed.
UKG has added artificial intelligence (AI) tools for frontline self-service, recruitment and payroll to its workforce platform.
The quarterly platform update included UKG Bryte Voice, Agentic Pay and AI-assisted high-volume recruiting.
Bryte Voice allows employees to use Siri or Google Assistant to access UKG Pro, ask questions and complete 12 actions using natural language.
Employees can check schedules, workplaces, team shifts, timecards and holiday allowances.
They can also make changes to direct deposit details.
Agentic Pay uses natural language to investigate payroll and allows staff to check potential issues before payroll is processed.
The recruitment tools provide AI job recommendations and bulk applications to support high-volume hiring and roles that are difficult to fill.
The tools operate through the UKG Workforce Operating Platform, which connects HR, payroll and workforce management.
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