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Lumera urges smaller pension schemes to prepare for wide usage of pensions dashboards

Lumera warned that limited resources and historic data gaps could leave them facing disproportionate operational pressure. 

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Lumera has urged smaller pension schemes to prepare for wide usage of pensions dashboards, warning that limited resources and historic data gaps could leave them facing disproportionate operational pressure. 

The company advised trustees to address data weaknesses ahead of the public launch of the MoneyHelper Pensions Dashboard, expected in the financial year 2027/28.

Many smaller schemes still need to connect to the dashboards ecosystem and lack dedicated project teams or specialist data functions. 

Some in-house schemes rely on one or two individuals for all administration, creating extra challenges, according to Lumera.

The Pensions Regulator’s (TPR’s) latest survey showed 65% of schemes with 600 to 999 members had completed all five key preparation activities 11 months before their connect by date, compared to 79% of schemes with more than 20,000 members. 

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These activities included tracking progress at board meetings, discussing preparations with administrators, choosing a route to connection, having digital personal data, and confidence in data accuracy.

Maurice Titley, commercial director, data & dashboards at Lumera, said: “Small schemes face a double challenge – getting connected with limited resources and then managing the operational demands when pensions dashboards are used at scale by the public, which is expected to start with the launch of the MoneyHelper Pensions Dashboard (MHPD) in the next financial year.”

“While the priority, understandably, has been to connect to the pensions dashboards ecosystem ahead of the 31 October legal deadline, the focus now needs to shift to addressing data weaknesses ahead of public availability. 

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“The schemes that adapt most successfully to the post-dashboards world will not necessarily be those with the ‘best and biggest’ resources, but those that have taken the time to understand their data, test their processes and put proportionate controls in place before their members begin using the service.”

Titley added: “Although dashboards introduce new obligations, tackling data issues now will help schemes avoid operational bottlenecks when the MHPD goes live, and create stronger foundations for longer-term priorities, including consolidation, buyout and other strategic options.”

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