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Accent bias can block workplace promotions, research finds

13% said they had softened or changed their accent to sound more professional, according to a survey from Common Ground CIC.

Accent bias can block workplace promotions, research finds
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A survey commissioned by Common Ground CIC found that ‘accent anxiety’ is affecting job applications and promotions in the workplace. 

Among more than 3,000 adults polled, 13% said they had softened or changed their accent to sound more professional, rising to 23% among East London speakers and 20% among Scottish and Estuary English speakers.

One in 10 people said they felt self-conscious or anxious about speaking in high-stakes meetings or interviews. 

This was highest among Newcastle and East London speakers, both at 19%, and Welsh speakers at 18%. 

8% said their accent had been mocked or criticised by an employee or manager, rising to 15% among West Country speakers and 13% among Newcastle speakers.

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5% said their accent has cost them a promotion, pay rise or senior role, with Birmingham speakers most likely to report this at 13%. 

4% stated that they have to adopt a standard accent to move into better-paid jobs, increasing to 13% among Newcastle speakers.

Liverpool and Birmingham accents were perceived as facing the highest levels of bias nationally, at 15% and 11% respectively. 

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In the West Midlands, 29% of respondents said there was bias against Birmingham accents, while bias against Liverpool accents peaked at 25% in the North West and 20% in the East Midlands. 

In Scotland, 19% said there was bias against Scottish accents.

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Lara Newman, founder at Common Ground, said: “It’s hard enough trying to get jobs or promotions in professions that for decades have recruited from only certain classes or backgrounds and appear to exclude those with regional accents.

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“This new polling really underlines the deep-seated problems within recruitment and career development. 

“In my industry – real estate and commercial property – I believe that people in charge of creating places and communities, including major public building projects, schools, hospitals, and social housing, should reflect the communities they serve.”

Newman added: “Diversity must mean more than just replacing one gender for another, or ‘token’ hires; it’s about opening up routes to successful careers for people who have, until now, been ignored, excluded or discriminated against, either because they are from the ‘wrong’ class, been in care, disabled, LGBTQ+ or neurodiverse. 

“Challenging deep-rooted, outdated attitudes, including bias against accents, will lead to industry-leading inclusion and benefit society as a whole.”

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