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Nearly one in four workers have quit via WhatsApp or text, Careerminds finds

The survey of 600 UK employees found that 24% have resigned via a messaging platform, while WhatsApp was the most common method, used by 13.5% of workers.

Nearly one in four workers have quit via WhatsApp or text, Careerminds finds
Koh Samui, Thailand - April 9, 2018: Man hand holding iPhone X with IOS 11 on the screen. iPhone 10 was created and developed by the Apple inc.
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Nearly one in four UK employees have resigned from a job using a text message, WhatsApp, Slack or Microsoft Teams, with younger workers far more likely to leave through digital channels, according to research from Careerminds UK.

The survey of 600 UK employees found that 24% have resigned via a messaging platform, while WhatsApp was the most common method, used by 13.5% of workers.

This was higher than text messages (8.2%) and Slack or Teams (2.3%) combined.

Despite the shift towards digital communication, 59.2% of respondents said they had resigned through formal channels, while a further 16.8% said they had considered quitting digitally but ultimately chose not to.

Gen Z workers were the most likely to resign via messaging platforms, with 37.1% saying they had done so, compared with just 7.7% of Baby Boomers.

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Around 23.3% of Gen Z respondents had resigned through WhatsApp alone, versus 3.8% of Boomers.

The research also found that senior employees were more likely to quit digitally than junior colleagues.

Around 34% of directors and above had resigned using text or messaging apps, compared with 15.4% of entry-level staff.

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Senior leaders were also more than five times as likely to resign via Slack or Teams specifically, at 8% compared with 1.5%.

Men were more likely than women to use digital resignation methods, with 28% saying they had resigned through text, WhatsApp, Slack or Teams, compared with 18.7% of women.

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Amanda Augustine, resident careers expert at Careerminds UK, said: “Resigning by text or WhatsApp isn’t just a shortcut, it’s a sign of how informal everyday work communication has become.

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“When you’re already messaging your manager about workload, annual leave or sick days on WhatsApp, it’s easy to start viewing it as your go-to channel for every conversation, even the uncomfortable ones like resigning.”

Augustine added: “If employment contracts don’t spell out whether a text or instant message counts as formal notice, employees may assume it’s acceptable while employers assume otherwise.

“Setting clear expectations helps avoid confusion for everyone.”