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Indeed launches Career Scout to support workers seeking career change

The new career coach also helps jobseekers research companies, keep track of applications and get interview and negotiation advice.

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Indeed has launched Career Scout, a new artificial intelligence (AI)-powered career coach, to support workers seeking a career change.

Data found six in 10 workers could see themselves moving into a different career field, but most did not know where to start. 

The main reasons holding people back were age, financial worries, starting again as a beginner and not knowing which roles would suit them. 

More than a third said age was a barrier, 28% pointed to financial uncertainty, 24% to the idea of starting over, and 20% said they did not know what roles matched their skills.

More than half said they had transferable skills but did not know where these would be most useful. 

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Another 55% wished they knew what jobs they qualified for based on their skills. 

Nearly half said they had a dream career they wanted to pursue, with a quarter saying it was outside their current path but possible, and 18% said they did not know how to take the next step.

A better understanding of different career paths would give 56% the confidence to switch jobs, rising to 70% among 25 to 34 year olds and 68% among 35 to 44 year olds. 

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71% said they would find a tool helpful if it showed possible career paths based on their experience and skills.

Career Scout is designed to act as a personal career coach. 

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With Career Scout, jobseekers can discover personalised pathways based on their skills and interests, see why they might suit recommended careers, find out what they could earn, and chat with Career Scout to find jobs suited to their goals. 

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The tool also helps jobseekers research companies, keep track of applications and get interview and negotiation advice.

Based on initial US testing, jobseekers using Career Scout found and applied to relevant jobs seven times faster and were 38% more likely to get hired.

Conor McCarthy, vice president at Indeed, said: “Changing careers can feel daunting, especially in a rapidly changing work environment. 

“People know they have valuable skills but cannot see how they translate into new opportunities in today’s workplace. 

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“Our research shows that many jobseekers are open to change, but they need more clarity, confidence and personalised support to take the next step.”

McCarthy added: “Career Scout is designed to act as a personal career coach, helping people understand their options, discover roles that match their skills and goals, and move through the job search with more confidence.”

24% of workers said they had used artificial intelligence (AI) to help with their job search. 

Of those, nearly half said they felt more confident submitting applications and 42% said it saved time. 

Some worried employers could tell they used AI or that applications sounded generic.

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Only 15% said they had ever used a career coach. 

The main reasons were not having thought about it, preferring to manage the job search alone, cost, and not knowing what a career coach does.

McCarthy said: “For many people, career support has either felt out of reach or too generic to be useful. 

“Career Scout helps bridge that gap by giving jobseekers tailored guidance whenever they need it – whether they are exploring a new path, preparing for an interview or trying to understand what they could earn in a new role.”

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