Skip to content
ADVERTISEMENT

Gen Z workers are three times more likely than over-55s to see their health worsen while waiting for care – Healix Health

More than a third (36%) of younger employees said they had taken extra time off work because they could not access healthcare.

Gen Z workers are three times more likely than over-55s to see their health worsen while waiting for care – Healix Health
ADVERTISEMENT

Healix Health has published new data showing a clear gap in how UK employees experience workplace healthcare, especially among younger workers. 

Nearly a third (30%) of 18–24-year-olds said their health worsened while waiting for care in the past year, compared to just 7% of people aged over 55. 

More than a third (36%) of younger employees said they had taken extra time off work because they could not access healthcare, while this figure was only 13% among over-55s.

The report found 83% of 18–24-year-olds have used their workplace healthcare benefits, the highest of any age group. 

NHS waiting times have pushed up demand for workplace healthcare, with 56% of all employees saying they are more reliant on it, rising to 62% among 25–34-year-olds. 

ADVERTISEMENT

Speed is important for younger workers, as 31% of 18–24-year-olds said they used their workplace benefits to access faster care than the NHS.

81% of employers believe their healthcare support has improved in the past year, but only 50% of employees agree. 

26% of younger workers said they do not know how to access their benefits, compared to 10% among over-55s. 

ADVERTISEMENT

21% said they do not know what services are available, and 31% described the process as too time-consuming, nearly three times the rate among older workers.

Ian Talbot, CEO at Healix Health, said: “Younger workers are entering their careers under a unique set of pressures – student debt, a difficult job market, rising living costs and higher rates of anxiety and mental health challenges than previous generations faced at the same stage. 

ADVERTISEMENT

“It’s no surprise they are turning to workplace healthcare and are the most active users of what’s available. What’s surprising is how often the system lets them down.

ADVERTISEMENT

“This is not a gap in provision – it’s an awareness gap.”

Talbot added: “Too many employers treat communication around healthcare benefits as a once-and-done exercise at onboarding, when it needs to be a year-round effort. 

“Clearer pathways, better signposting and a sustained drumbeat of communication are the difference between a benefit that works and one that goes unused.”