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Businesses should review workplace security for hidden disabilities, urges ID Card Centre

The company said security must include people with autism, ADHD, dyslexia, dementia and other hidden disabilities.

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Ben O’Brien, managing director at ID Card Centre, has urged businesses to review their workplace security after recent reports highlighted the challenges people with hidden disabilities face during security checks. 

Research found search interest for “what are hidden disabilities” went up by 150% in the past week, while searches for “invisible disabilities” doubled. 

Latest Government statistics showed around one in four people in the UK live with a disability, and an estimated 70% to 80% of disabilities are not visible.

Security specialists at ID Card Centre said accessibility should be treated as part of a security strategy. 

The company added that security must include people with autism, ADHD, dyslexia, dementia and other hidden disabilities.

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O’Brien said: “Good security isn’t about making life difficult, it’s about making it safe. 

“If employees or visitors struggle to understand how to enter a building or verify their identity, that’s not just an accessibility issue, it’s a security issue, too. 

“When people are unsure how to gain access, they’re more likely to tailgate through secure doors, ask colleagues to let them in or bypass established procedures, undermining otherwise robust security measures.”

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O’Brien added: “Businesses should take a step back and look at their security processes through the eyes of someone visiting their premises for the first time. Are instructions clear? Is signage easy to follow? Are there simple alternatives or people in place for those who may need additional support?

“Organisations don’t need to compromise security to become more accessible. 

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“In many cases, small changes such as clearer visual guidance, staff awareness and intuitive visitor management systems can strengthen compliance whilst making processes easier.”

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