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Small gestures can create big change in the workplace

Alexa Knight, director of campaigns and influencing at the Mental Health Foundation, discusses how small gestures in the workplace can have a big impact on employee wellbeing.

Small gestures can create big change in the workplace
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We know that work can be hugely positive for mental health. It can provide a sense of purpose and identity, support social interaction, and of course provide financial stability. However, there are times when trying to make your workplace more mentally healthy can feel incredibly difficult. As anyone who has tried to effect large scale change can tell you, obtaining buy in, sign off, and budget can seem almost impossible, at least in the short-term.

Not all change needs to be huge, though. Small scale actions that make a difference to the mental health of your employees are perfectly possible, and can even bring big benefits to your business, like increased staff retention and a reduction in sickness and other absences. Here are a few suggestions.

Make space for your employees to share

Talking about your feelings can help maintain your mental health and deal with times when you feel troubled. Making space for employees to do so is vital to keeping your workforce happy and healthy.

It can be tough for people to share their feelings at work. But by reinforcing the idea that colleagues can make time in their day to speak to one another when going through difficulties, or by encouraging managers to ask how their direct reports are doing at supervision sessions,  can really help people feel safe opening up. Role modelling this as leaders and managers by sharing lived experience can be really beneficial

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This can also be facilitated through mental health first aiders, who should be specifically trained in giving initial, non-judgmental support for any employee who’s struggling with their feelings or mental health.

Be understanding when employees need to slow down for their wellbeing

From time to time, employees will need to let you know they’re not feeling mentally their best. They might require some time off to rest and recuperate. When they do, try to be understanding, and encourage them to do what’s best for their mental health, as addressing issues early rather than pushing through is the best way to avoid longer periods of being unwell in the future. You could also consider adding mental health or wellbeing days to your leave provision.

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It’s also important, where an employee is having a difficult day but still wants to work, that you help them find a way to continue working in a way that works well for them. For example, this could be letting them get on with work at a slower pace, giving people permission to take a longer lunch break or finish early, or allowing them to avoid non-essential meetings for the day and focus on desk work.

You should also listen to what your employee is asking for. Suggesting an employee who is struggling with their mental health take time off if they don’t want to may not be the best solution; they may value the focus and distraction work brings, while also wanting to be honest and forthcoming about their situation. However, this may not be possible in all fields, such as those that involve operating dangerous machinery, or are directly client-facing.

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Value diversity and tackle discrimination

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As employers, we are all aware of how vital diversity in the workforce is, and how corrosive discrimination can be. We all have a duty to address discrimination, and keep the workplace a safe and accepting environment.

Just like skin colour, age and gender, people can be discriminated against because they have a mental health problem. But by reinforcing the value of diversity, including the value that lived experience of mental health problems brings, you’ll provide a safe space for people to disclose any issues with their mental health, and help people feel more accepted for who they are – which research shows helps improve mental health. Mental Health Awareness Week is a great time to promote that your organisation values the diversity mental health can bring.

Alexa Knight is director of campaigns and influencing at the Mental Health Foundation