Jessica O'ConnorPension Lab has appointed former FNZ and intelliflo executive Kieran McGee (pictured) as head of product, as demand grows for more scalable digital processing of Letters of Authority (LoA).
The appointment comes amid increasing pressure on advice firms to handle high volumes of transfers more efficiently, with a focus on reducing manual data entry and improving integration across providers.
McGee brings more than 25 years’ experience in financial services, covering product strategy, partnerships and fintech integration.
At FNZ, he led the development of its global API ecosystem connecting advisers, platforms and providers. He previously played a key role in intelliflo’s open-architecture strategy ahead of its acquisition by Invesco.
Scott Phillips, CEO and founder at Pension Lab, said: “It’s great to have Kieran joining our growing team at an important stage for Pension Lab.
“The information request process is coming under greater scrutiny, as reflected in the FCA’s recent CP25/39 consultation, and LoAs play an increasingly important role in transfer and consolidation journeys. Kieran’s experience will be important as we continue to evolve our platform to meet those changing needs.”
McGee added: “Pension Lab has already built strong momentum with its LoA technology, addressing a real market need and helping turn a long-standing administrative pain point into a more effective digital journey.
“The next phase is about building on that through deeper integration, smarter workflows and continued product development shaped by the feedback we receive from advisers, providers and schemes. I’m excited to be joining at such a pivotal point in Pension Lab’s growth.”
