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52% of SMEs worried staff do not engage with workplace pensions, research finds

People's Pension found 59% of SMEs were concerned staff did not understand the value of their pension as part of their overall pay and benefits. 

52% of SMEs worried staff do not engage with workplace pensions, research finds
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More than half (52%) of small and medium-sized enterprises (SMEs) were worried that employees were not fully engaged with their workplace pension, research from People’s Pension found. 

59% were concerned staff did not understand the value of their pension as part of their overall pay and benefits. 

Over six in 10 (62%) employers said they were concerned financial pressures could lead to more people opting out, highlighting ongoing worries about engagement and saving.

A quarter (26%) of employers said they wanted to see regular education sessions, webinars or workshops delivered by their pension provider. 

49% did not think providers were communicating as well as they could, showing there was still work to do on explaining pensions.

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82% of SME decision-makers said they felt responsible for helping staff have a financial plan for retirement, even with rising costs. 

Nearly half (45%) said better communication or education for employees would make them less likely to switch pension provider, showing a link between engagement and how employers saw value.

Stuart Reid, distribution director at People’s Pension, said: “Over the past decade, we’ve seen a real shift in how employers approach workplace pensions. 

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“Auto-enrolment has brought millions more people into saving, and employers increasingly recognise that their role doesn’t stop at simply providing a pension – they want to help their employees understand and engage with it.

“We see this every day in how employers are asking for better tools, clearer communication and more support to help their employees make informed decisions about their financial future.”

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Reid added: “That’s a significant step forward, and it reflects how seriously businesses are taking their responsibility.

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“But there is still a final piece of the puzzle. While employers and providers continue to improve how pensions are delivered and communicated, greater engagement from employees themselves will be key to turning participation into meaningful long-term outcomes.

“At a time when financial pressures are high, it’s more important than ever that saving for the future remains a priority.”

He said: “Small actions, like taking the time to understand your pension or increasing contributions where possible, can make a significant difference over time.”