Six in 10 estate agents report burnout as staffing crisis deepens – Alto
The report found 44% of estate agents said burnout was an ongoing problem and 15% said it was now a major issue impacting performance.
Six in 10 estate agents reported burnout, with staffing issues getting worse as new regulation and cost pressures hit the sector, Alto’s 2026 Agency Trends Report found.
The report found 44% of estate agents said burnout was an ongoing problem and 15% said it was now a major issue impacting performance.
Mid-sized agencies were hit hardest, with one in three identifying recruitment and retention as their biggest challenge.
Riccardo Iannucci-Dawson (pictured), CEO at Alto, said: “Agents are tired, and that’s understandable. The workload is relentless, the paperwork keeps rising, and teams are being hit from every direction.”
“Mid-sized agencies are in the toughest spot of all. They have enough volume to generate real pressure, but not enough staff to absorb it.
“Unless they modernise quickly, many will reach breaking point.”
Agents highlighted rising admin, heavy compliance demands and constant task-switching as key factors.
Many said their day was dominated by repeated data entry, chasing paperwork, and managing compliance tasks.
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