Robert Walters launches ‘AI Readiness’ service to help HR teams

Robert Walters has launched its ‘AI Readiness’ service, an advisory solution aimed at helping HR professionals use artificial intelligence (AI) in the workplace. 

The service gives HR teams practical advice, frameworks and support to use AI responsibly and ethically.

Recent research from Robert Walters found that 60% of businesses had brought AI into recruitment, but a third of HR professionals did not feel confident using it. 

This gap means some businesses have struggled to keep up with AI developments.

The AI Readiness service was developed by the Future of Work Advisory team at Robert Walters, and is already being used by several organisations looking to bridge the gap between AI ambition and real-world use.

Tom Lakin, global head of Future of Work Advisory at Robert Walters, said: “Too often, AI strategy is treated as a technology project when in reality, it’s a people project with technological implications.

“We’re seeing AI shift from a concept to a practical necessity in HR – from automating routine tasks to improving employee experience and decision-making. 

“But success depends on more than just having the right technology. It requires a deep understanding of ethical implications, change management, and employee confidence.”