Half of financial services staff consider leaving over poor work travel processes – Roomex

Banking and insurance staff pay out of their own pockets for work travel and wait weeks to get their money back, research from Roomex found. 

The survey showed 76% of financial services workers regularly paid for travel costs like hotels and transport using their personal money or credit cards. 

Of those, a third (32%) waited more than three weeks for reimbursement. 

On top of that, employees spent an average of £68.20 per day on extras they could not claim back, such as activities while away from home.

Additionally, the results found 70% struggled to find enough choice when it came to hotels, transport, or healthy food. 

Two in five (39%) said frequent travel affected their work-life balance.

One in four (23%) said employers could do more to plan travel and avoid last-minute problems, while nearly half (45%) wanted better support with travel policies. 

Meanwhile, over half (54%) said they had left or considered leaving a job because of how travel was handled.