Employees lack AI training and risk falling behind, says Rydoo

Seb Vanhecke, chief product officer at Rydoo, pointed out that businesses risk falling behind if they do not support employees with proper artificial intelligence (AI) training.

A survey from KPMG found that most employees (58%) use AI tools at work, but only 17% do so intentionally on a daily basis. 

The research also found that 27% of employees never intentionally use AI at work. 

Only 47% of those who use AI have received any formal training or education in the field, with 14% of respondents saying they do not understand how to use AI tools at all.

Vanhecke said: “AI adoption is increasing across organisations, but many employees are still using it only occasionally. 

“AI is not going away, so it’s vital for senior leadership to ensure that teams are properly trained and supported to use it effectively. 

“When applied well, AI can improve efficiency, boost productivity, and help employees work smarter, offering a strong return on investment and a clear competitive advantage.”

Vanhecke added: ‘While much of the concern around AI focuses on generative tools, non-generative AI is already transforming business operations.